Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.4
Location
8.6
Service
7.0
Dining
7.4
Guest reviews
7.4/10
based on 5 reviews
3.5/5
based on 493 reviews
6.9
6.9/10 based on 1838 reviews
#283 of 429 hotels in Munich based on Tripadvisor
William
United States,
April
2024
8.0/10
I loved my stay at this hotel! The rooms were super cozy and always warm, providing a comfortable retreat. The staff was lovely and went out of their way to help, but the check-out experience was a bit unpleasant. The location was perfect, just a short walk to the city center and with great transportation options. Dining was nice, with good food at a reasonable price. Overall, a great value for a short stay.
Rooms
8.0
The rooms are decent, clean, and perfect for a short stay.
Service
7.0
The staff couldn't have been more helpful and friendly. However, check-out was a bit grumpy.
Location
9.0
The location is great, with easy access to the city center and transportation options.
Dining
8.0
The dining experience was good with tasty options at a fair price.
Facilities
8.0
The hotel offers nice facilities for a comfortable stay.
Alfred
United Kingdom,
April
2024
7.8/10
Staying on the 5th floor with a balcony in the quiet area at the back of the hotel made my room very hot, even with the outside temperature at 26 °. The room featured 2 twin beds side by side, a desk, a chair, a TV, two bedside stands, 1 small enclosed closet, and an open clothes rack for extra clothes. The service was outstanding, with exceptional attention to detail. The hotel's location was surprisingly convenient, situated above Sendlinger Tor station and very close to the U-Bahn station, offering easy access to the entire city. The dining options were nice with a variety of choices, except for a limited breakfast selection. Overall, a good value for the price.
Rooms
7.0
The room was very hot with outside temperature at 26 ° but adequately furnished with essential amenities.
Service
9.0
The service was over the top fantastic, with attention from the staff to ensure a comfortable stay.
Location
8.0
The hotel's location was surprisingly comfortable for the price, offering proximity to the main attractions and public transportation.
Dining
7.0
The dining experience was nice with various options, but the breakfast selection was basic for the price.
Facilities
8.0
The hotel had essential facilities to meet basic needs.
Richard
United States,
December
2023
7.2/10
The hotel offers clean and comfortable rooms with friendly staff in a great location, perfect for exploring the city. However, the dining experience could be improved, and the price might not fully match the value received.
Rooms
7.0
The rooms are clean and comfortable but could be compared to a basic hotel like a Premier Inn. They have good acoustic blocking but may get hot at night. The view from some rooms may be of a loading yard.
Service
6.0
The staff is friendly and accommodating, with the ability to communicate in multiple languages. However, there were some issues with communication skills and handling guest concerns efficiently.
Location
9.0
The hotel's location is excellent, just a step away from the Sollinger Gate U-bahn, making it convenient for exploring the main attractions on foot and accessing public transportation easily.
Dining
7.0
The dining options are basic but reasonably priced. The meal may be simple, like an octopus millefeuille, and additional amenities like a pool may enhance the experience.
Facilities
7.0
The hotel provides essential facilities but may lack some luxury amenities. Additional services like housekeeping and tours/ticket assistance are available.
Paul
United Kingdom,
November
2023
7.8/10
I loved the cozy and warm rooms with a balcony, perfect for couples. The hotel's location was a major plus, being within walking distance to most attractions, although the views from the balcony were lacking. However, the service left something to be desired, with some communication mishaps and privacy concerns. Overall, a decent stay for the price.
Rooms
8.0
The rooms were comfortable and warm, ideal for couples, with a balcony although the views weren't the best due to the location.
Service
7.0
The service was nice and helpful, but there were some issues with communication and privacy that were a bit off-putting.
Location
9.0
The hotel's location was fantastic, close to major attractions and transportation hubs, making it easy to explore the city on foot.
Dining
8.0
The dining experience was pleasant, with a nice selection and friendly staff, although some aspects of the service could be more discreet.
Facilities
7.0
The hotel offered essential facilities and services, catering to basic needs for a comfortable stay.
Tom
United Kingdom,
October
2023
7.0/10
My stay at this hotel was a decent base for exploring the city, although the room next to the elevator felt a bit tiny and oldish. The staff had some mixed experiences; some were kind and helpful, while others seemed to want to rush us out. The location was convenient, especially for evening ventures around Munich, and the Christmas tram being nearby added a festive touch. The morning dining was reasonably priced but quite basic, with a selection that barely made up for it.
Rooms
7.0
The room served its purpose as a base for exploring the city. It was a bit cramped being next to the elevator and had a slightly dated feel.
Service
6.0
The staff had both positive and negative aspects. Some were kind and helpful, while others seemed eager to finish their shifts. Overall, it was a mix of experiences.
Location
8.0
The hotel's location was very convenient for getting around Munich, with easy access to public transportation, including the Christmas tram during the holiday season.
Dining
7.0
The morning dining offered a basic but reasonably priced meal. It lacked variety but was substantial enough to start the day.
Facilities
7.0
The hotel's facilities were adequate for a comfortable stay, with no standout features but providing the essential amenities needed.
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